Hostnali Services

HOSTNALI WEBHOST LIMITED #

Company Profile (2025 Edition) #

1. Introduction #

Founded in 2016, Hostnali Webhost Limited is a premier Kenyan-owned and managed technology company specializing in web hosting, domain registration, digital design, and enterprise software solutions.
Our journey began with a simple vision — to bridge the digital gap by providing affordable, secure, and reliable online infrastructure for businesses and individuals in Kenya and across Africa.

In 2020, Hostnali was officially accredited by the Kenya Network Information Centre (KeNIC) and licensed by the Communications Authority of Kenya (CA) as an approved domain registrar and web hosting provider.
This accreditation recognizes our commitment to industry standards, transparency, and technical excellence.

Over the years, Hostnali has grown into a trusted digital partner serving thousands of clients locally and internationally. Our customers range from SMEs, corporates, educational institutions, and NGOs to individuals seeking a dependable online presence.

At Hostnali, we combine cutting-edge technology with customer-centered service to deliver digital solutions that empower, transform, and sustain businesses in the digital economy.

2. Corporate Vision, Mission & Core Values #

Vision #

To be Africa’s most trusted, innovative, and customer-centric provider of digital infrastructure — delivering reliable, secure, and affordable web and cloud solutions that empower growth in a connected world.

Mission #

To provide world-class web hosting, domain, and cloud solutions through continuous innovation, state-of-the-art technology, and excellent customer service — helping businesses of all sizes thrive in the digital age.

Core Values #

1. Customer Focus – Our clients are the heart of everything we do.
2. Integrity – We operate with honesty, transparency, and accountability.
3. Reliability – We deliver consistent uptime and dependable service performance.
4. Security – We safeguard our clients’ data using advanced protection systems.
5. Innovation – We continuously adapt to technological trends and client needs.
6. Excellence – We pursue the highest quality standards in all our operations.
7. Teamwork – We value collaboration and open communication for shared success.
8. Sustainability – We aim to build long-term digital infrastructure that supports economic and social growth in Africa.

3. Accreditation & Compliance #

Hostnali Webhost Limited operates under full compliance with Kenyan ICT and business laws.

• Accredited Domain Registrar by KeNIC (Kenya Network Information Centre).
• Licensed ICT Service Provider under the Communications Authority of Kenya (CA).
• Registered under the Companies Act (CAP 486, Laws of Kenya).
• Fully tax compliant with a valid KRA PIN Certificate.
• Adheres to global data protection and privacy principles aligned with the Kenya Data Protection Act (2019) and GDPR.

These credentials affirm our credibility as a trusted partner in ICT infrastructure and online services.

4. Our Service Portfolio #

4.1 Web Hosting Services #

We provide high-performance web hosting designed to deliver unmatched uptime, speed, and scalability.

Hosting Categories:

• Shared Hosting – Affordable and beginner-friendly packages ideal for small businesses, blogs, and portfolios.
• WordPress Hosting – Optimized environments for speed, security, and automatic updates.
• Reseller Hosting – White-label hosting that allows entrepreneurs to launch their own hosting businesses.
• Virtual Private Servers (VPS) – Virtualized, isolated environments with dedicated resources for scalability and performance.
• Dedicated Servers – Enterprise-grade hardware offering full control, security, and customization.

Core Hosting Features:

• 99.99% uptime guarantee
• SSD-powered storage for faster performance
• Unlimited bandwidth
• Free SSL certificates for all domains
• Automated daily backups
• cPanel and WHM access for ease of management
• 24/7 customer and technical support

4.2 Domain Registration and Management #

Hostnali Webhost is a KeNIC-accredited registrar offering domain services across all major TLDs and ccTLDs.

Domain Services Include:

• Registration of .ke, .co.ke, .or.ke, .com, .org, .net, .info, and hundreds of other extensions
• Fast domain transfers with free extended renewal
• Domain privacy and WHOIS protection
• DNS and email management
• Automated renewal reminders and secure billing

Our competitive pricing and fast provisioning make us one of Kenya’s most affordable and trusted registrars.

4.3 Web Design and Development #

We build modern, responsive, and conversion-optimized websites tailored to our clients’ goals and audience.

Service Offerings:

• Custom Web Design: From concept to deployment, unique designs reflecting your brand identity.
• E-Commerce Development: Full-featured online stores powered by WooCommerce, OpenCart, or custom frameworks.
• Content Management Systems: Flexible, self-managed sites on WordPress, Joomla, or Drupal.
• Corporate Websites: Professional business sites that communicate credibility and trust.
• Website Redesign: Upgrading outdated sites for better performance and visual appeal.
• Maintenance & Security: Regular updates, malware scanning, and secure backups.

Our design process integrates branding, usability, and SEO to deliver maximum impact.

4.4 Cloud ERP Solutions #

Hostnali Cloud ERP is our flagship enterprise platform that integrates core business functions into a unified, cloud-based system accessible from anywhere.

Key Modules Include:

• Accounting & Finance: Invoicing, banking, expenses, and financial reporting.
• CRM (Customer Relationship Management): Lead tracking, sales pipelines, contracts, and support management.
• HRM (Human Resource Management): Payroll, leave tracking, attendance, and performance reviews.
• Project Management: Task assignments, budgets, milestones, and time tracking.
• Inventory & POS: Real-time stock management, invoicing, and point-of-sale transactions.

Benefits:

• Real-time analytics and dashboards
• Secure multi-user access with role permissions
• Cloud-based accessibility from any device
• Scalable and cost-efficient for SMEs and enterprises

Access the ERP Suite: https://suite.hostnali.com

4.5 Graphics Design & Branding #

Our creative team provides professional visual design services that help brands stand out.

Services Include:

• Logo and brand identity design
• Corporate stationery and marketing materials
• Social media graphics and promotional banners
• UI/UX design for web and mobile platforms

Every project is handled with a focus on aesthetics, consistency, and brand communication.

4.6 Software and Plugin Development #

We specialize in building custom software, integrations, and API-based solutions.

Capabilities Include:

• WordPress plugin development
• Custom CMS module creation
• API integration (M-Pesa, PayPal, SMS gateways, CRMs)
• Custom dashboard and workflow automation tools
• System customization and optimization

This ensures clients receive solutions perfectly aligned with their operational needs.

5. Our Infrastructure #

Hostnali operates on a robust cloud-based architecture designed for performance and reliability.

Technical Highlights:

• Enterprise-grade servers hosted in secure Tier III & IV data centers
• Redundant network connections for maximum uptime
• DDoS protection and real-time threat monitoring
• Advanced caching and CDN integration for global performance
• Daily offsite backups for business continuity

Our infrastructure ensures lightning-fast load times and uninterrupted service delivery to clients worldwide.

6. Customer Support & Service Commitment #

At Hostnali, we believe customer support is not a privilege but a fundamental right.

Support Channels:

• 24/7 Live Chat and Ticket System
• Phone Support: +254 748 285 257 / 0104 462 614
• Email Support: info@hostnali.com

Our dedicated support engineers ensure prompt resolution, proactive monitoring, and continuous improvement based on client feedback.

7. Corporate Governance & Management #

Hostnali Webhost Limited is governed by a professional management team with extensive experience in ICT, digital transformation, and client relations.

We maintain ethical business practices, financial transparency, and operational accountability. Our governance model aligns with Kenyan company laws and industry standards, ensuring sustainability and stakeholder confidence.

8. Why Choose Hostnali Webhost Limited #

• Accredited by KeNIC and CA Kenya – Verified domain registrar and web host.
• Established Since 2016 – Over nine years of industry experience.
• End-to-End Digital Solutions – From hosting and domains to ERP and development.
• Customer-Centric Philosophy – We focus on relationships, not transactions.
• Proven Reliability – 99.9% uptime and enterprise-grade infrastructure.
• Local Presence, Global Reach – Headquartered in Kenya with clients across Africa and beyond.
• Innovation-Driven – We adopt and integrate emerging technologies to stay ahead.

9. Corporate Information #

10. Conclusion #

Hostnali Webhost Limited continues to be a pioneer in Kenya’s digital transformation space. With over nine years of experience, international-grade infrastructure, and a relentless focus on customer satisfaction, we remain the trusted choice for individuals, organizations, and institutions seeking reliable, secure, and affordable digital solutions.

From hosting and domains to full-scale ERP and custom development, Hostnali is your one-stop partner for digital growth.