Short answer
Change the domain's nameservers to the ones in your Hostnali hosting welcome email. If you'd rather keep your DNS where it is, add an A record pointing to your hosting's IP address instead. Changes usually work within a few hours.
Your domain has to know where your website lives. There are two ways to tell it.
Option 1: change the nameservers (easiest)
- Open the welcome email you received when your hosting was set up. It lists our nameservers.
- Log in wherever your domain is registered and look for Nameservers or DNS settings.
- Replace the current nameservers with ours and save.
If you registered the domain with Hostnali and ordered it together with hosting, this is already done for you. Not sure what nameservers are? See what nameservers are.
Option 2: add DNS records
Keep your current DNS provider and add:
- An A record for
@(the bare domain) pointing to your hosting’s IP address, from the welcome email or cPanel. - An A record or CNAME for
wwwpointing to the same place. - MX records for email, if your email is hosted with us too.
How long does it take?
Domains such as .com, .africa, .org and .net usually update within a few hours, though it can take 24–48 hours before every network sees the change. A .com.gh domain works the same way once it’s registered. Until then, some visitors may still see the old website. More in DNS propagation.
Check it worked
Open your domain in a private browser window. If you see your new website (or the default hosting page), it’s pointing correctly. Free SSL installs itself once the domain points to us.
Stuck? Our team will set it up for you: contact us or start a live chat.