How do I create a business email with my own domain?

An address on your own domain looks professional, earns customers’ trust and stays with the business even when staff move on.

Step by step

1. Get a domain, for example a .com domain for ₵178 a year, or a .africa domain for ₵250.
2. Get email hosting. Every Hostnali web hosting plan includes unlimited email accounts, so your website and email share one plan. See business email hosting.
3. Create the address: in cPanel, open Email Accounts → Create, type the name (info, sales, yourname), set a strong password and save.
4. Start using it: open webmail right away, or add it to your phone and Outlook.

Good addresses to create

• info@ and sales@ for customers.
• yourname@ for each member of staff.
• accounts@ for invoices and payments.

Make sure your email arrives

SPF and DKIM records are set up for domains using our nameservers, so other mail servers trust your messages and they stay out of spam. Add a DMARC record for extra protection; our team can help by live chat or ticket.

Tips

• Use forwarders to send copies of sales@ to several people.
• Set an autoresponder when you’re away.
• Never share one password between staff; create an account for each person.