GHS
KES - Kenya
NGN - Nigeria
ZAR - South Africa
USD - International
Short answer
Add the account in the Gmail app, Outlook or iPhone Mail as an IMAP account. Use your full email address and its password; incoming server mail.yourdomain on port 993 (SSL) and outgoing server mail.yourdomain on port 465 (SSL). cPanel shows the exact settings under Email Accounts → Connect Devices.
The settings
| Setting | Value |
|---|---|
| Account type | IMAP (keeps mail in sync on every device) |
| Username | Your full email address, e.g. [email protected] |
| Password | The email account’s password |
| Incoming server | mail.yourdomain (for example mail.yourbusiness.com), port 993, SSL/TLS |
| Outgoing (SMTP) server | mail.yourdomain, port 465, SSL/TLS, sign-in required |
For the exact server names on your account, open cPanel → Email Accounts → Connect Devices next to the address.
Gmail app (Android and iPhone)
- Tap your profile picture → Add another account → Other.
- Type your email address and choose Personal (IMAP).
- Enter the password, then the incoming and outgoing settings above.
Outlook
Add an account, type your email address, choose IMAP under the advanced options and enter the settings above.
iPhone Mail
Settings → Mail → Accounts → Add Account → Other → Add Mail Account, choose IMAP and enter the settings.
Common problems
- Password error: reset the password in cPanel and try again.
- Can’t send: check that the outgoing server is set to require sign-in with the same username and password.
- Certificate warning: use the server name shown in Connect Devices.
Still stuck? Our team will set it up with you over live chat. More on business email hosting.