GHS
KES - Kenya
NGN - Nigeria
ZAR - South Africa
USD - International
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In short
An EPP code (also called an auth code or transfer key) is a password for your domain. The new provider asks for it to prove you authorise the transfer. Get it from your current provider's control panel or support, unlock the domain, and enter the code when you order the transfer.
Why it exists
Without an EPP code anyone could try to move your domain to another company. The code, which only the current provider and the domain’s owner can see, stops unauthorised transfers.
How to get your EPP code
- Log in where the domain is registered now.
- Open the domain and look for Get EPP code, Auth code or Transfer.
- Make sure the domain is unlocked (registrar lock off).
- Copy the code. Some providers email it to the domain’s contact email instead, so check that address works.
If you can’t find it, ask the provider’s support: they must give it to the domain owner.
How to use it
- Go to domain transfer and enter the domain.
- Paste the EPP code when asked and complete the order. Pay by card, bank transfer or mobile money.
- Approve the transfer if you receive a confirmation email.
Full steps in how to transfer a domain to Hostnali.
What a .com transfer involves
| .com, .net, .org | .africa | |
|---|---|---|
| Speed | Usually 5–7 days | Usually 5–7 days |
| Cost | Transfer price (₵210 for .com); adds a year | Transfer price; adds a year |
| Rules | ICANN: no transfer within 60 days of registration or a previous transfer | ICANN rules apply too: the same 60-day lock |
Ghana’s .com.gh and other .gh domains follow the Ghana registry’s own process. Ask our team before you start.
Tips for a smooth transfer
- Check the expiry date: don’t let the domain expire during the transfer; renew first if it is close.
- Keep the code private: it is like a password.
- Codes can expire or change: if the transfer fails with “invalid code”, request a fresh one.
- Check the owner email: confirmation goes to the domain’s registrant contact.
- Your website keeps working: a transfer doesn’t change nameservers or DNS by itself.
Getting an EPP code from Hostnali
To move a domain away from us, open the domain in the client area and use Get EPP code, or ask our team by live chat or ticket. We never hold a domain hostage. More in what is an EPP code?