ZMW
KES - Kenya
NGN - Nigeria
ZAR - South Africa
GHS - Ghana
ETB - Ethiopia
USD - International
Short answer
Register your business with PACRA and get a TPIN from the Zambia Revenue Authority, then start with a reseller hosting plan, a domain reseller account and a billing system such as WHMCS. Set up your brand and website, create hosting packages and prices, and sell to businesses you already know. You don't need your own servers: we run them for you.
Step by step
- Register the business. Register your business name or company with PACRA (the Patents and Companies Registration Agency) and get a Taxpayer Identification Number (TPIN) from the Zambia Revenue Authority. Clients, banks and tenders will ask for both.
- Pick your niche. Web designers, schools, churches, lodges, or small businesses in Ndola and Kitwe: a clear audience is easier to win than “everyone”.
- Get a reseller hosting plan. Reseller hosting gives you WHM to create cPanel accounts under your own brand, from ₵250 a month.
- Sell domains as well. Join our free domain reseller program: sign up, open a ticket to activate reseller pricing, and download our WHMCS registrar module from the client area.
- Set up billing. WHMCS automates orders, invoices, card and mobile money payments, renewals and suspensions.
- Build your website with your plans, prices, terms, privacy policy and contact details. You’ll hold your clients’ personal data, so read up on the Data Protection Act No. 3 of 2021, including registering as a data controller with the Office of the Data Protection Commissioner (ODPC), and on the Electronic Communications and Transactions Act, 2021.
- Create your packages and sell. For example Starter, Business and Pro, with clear limits. Start with people you know, offer free migration and reply quickly: good support keeps hosting clients for years.
What it costs to start
- A reseller plan (monthly or yearly).
- Domain balance for the domains you sell.
- A WHMCS licence for billing (free on several Hostnali reseller plans).
- Your own domain and website (a .com works well; for a .co.zm, ask our team and we’ll help with the application).
Pricing your plans
Price for value rather than just being the cheapest: include setup help, free SSL, email and support. Bundle a domain with yearly plans, and sell yearly to keep renewals steady.
Growing further
Once you have many clients, move up to master reseller hosting to sell reseller accounts too, or run your own VPS with a cPanel licence. Our reseller guides cover every step in more detail.